Fixit Crusade Privacy Policy

Updated: August, 2025

Introduction

Welcome to PZ Brands LLC dba Fixit Crusade! We respect your privacy and are committed to protecting it through our compliance with this policy. This document outlines our practices for collecting, using, maintaining, and disclosing information we collect from you or that you provide to us.

This policy complies with applicable U.S. privacy laws including the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), and similar laws. If you are located in the European Union, United Kingdom, or other jurisdictions with data protection requirements, this policy is intended to align with the General Data Protection Regulation (GDPR).

What Information We Collect

  • Personal Information: This is information by which you may be personally identified, like your name, postal address, e-mail address, and telephone number. We collect this information directly from you when you provide it to us, such as when you request our services or contact us for support.
  • Non-Personal Information: We collect non-identifying information that helps us improve the functionality and performance of our site. This may include information about your internet connection, the equipment you use to access our site, and usage details.
  • Sensitive Information: Certain laws define “sensitive” data (e.g., precise geolocation, account credentials, racial or ethnic origin). We only collect such data where necessary to provide services and with your consent where required.

How We Use Your Information

  • Service Provision: We use your information primarily to provide and improve our services, process your transactions, and respond to your inquiries.
  • Marketing Communications: With your consent, we might send you newsletters and promotions about our services. You have the right to opt out at any time.
  • Analytics: We use the data collected to analyze how visitors interact with our website, helping us to improve our services and your experience.
  • Legal Obligations: We may use your information to comply with applicable legal or regulatory requirements.
  • Automated Processing: Where we use automated tools (including artificial intelligence or profiling) to assist in customer service, analytics, or marketing, we will provide notice and allow you to opt out where required by law.

How We Share Information

  • Service Providers: We partner with trusted third parties who perform services on our behalf. They have access to the personal information needed to perform their functions but may not use it for other purposes.
  • Legal Compliance: We may disclose your information where required to do so by law or subpoena.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
  • No Sale of Personal Information: We do not sell your personal information. If our practices change, we will update this policy and provide the opportunity to opt out.

Cookies and Other Technologies

  • Cookie Use: Cookies are small files stored on your device. They're used to improve user experience, understand browsing habits on our site, and offer features relevant to your preferences.
  • Categories: We may use (1) essential cookies for site functionality, (2) analytics cookies to measure performance, and (3) advertising cookies for personalized offers.
  • Control: You can set your browser to refuse cookies or alert you when cookies are sent. In some regions, you may also adjust preferences through our cookie banner or settings center.

How We Protect Your Information

We employ security measures, including encryption in transit and at rest, secure servers, firewalls, and role-based access controls to protect your information from unauthorized access, destruction, use, modification, or disclosure. In the event of a data breach, we will notify you in accordance with applicable laws.

Your Choices

  • Communication Preferences: You can adjust your communication preferences at any time, including opting out of promotional emails.
  • Cookies: Your browser allows you to refuse some or all cookies.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access and obtain a copy of your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your information.
  • Opt out of targeted advertising, the sale or sharing of personal information, and certain types of profiling.
  • Request data portability.
  • Appeal if we decline to act on your request.

You can exercise these rights by contacting us at the details below or by submitting a request at /privacy-request. If you are a California resident, you may also use the “Do Not Sell or Share My Personal Information” link on our site.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and applicable laws.

Children’s Privacy

Our services are not directed to children under 13 (or 16 where applicable). We do not knowingly collect information from children. If we learn we have collected personal information from a child, we will delete it promptly.

Third-Party Links

Our website may contain links to external sites not operated by us. Please be aware that we have no control over the content and practices of these sites.

Changes to This Policy

The privacy policy may be changed occasionally to accommodate new services and features or to comply with updated legal requirements. The updated date at the top of the page will reflect the most recent version. We will notify users of material changes by posting a notice on our website and, where required, by email.

How to Contact Us

For any questions, concerns, or requests about this privacy policy and our privacy practices, contact us at:

PZ Brands LLC dba Fixit Crusade
Address: 1622 N Willow Rd, Spokane Valley, WA 99206
Email: info@fixitcrusade.com
Phone Number: 509-317-9009

Conclusion

Thank you for choosing PZ Brands LLC dba Fixit Crusade! We are committed to protecting your privacy while providing you with the best possible experience. Please review this policy carefully and contact us if you have any questions or concerns about your privacy.